Legal

Privacy Policy

Name: Olympus Media Labs
Address: 2 Ncondo Pl, Umhlanga Ridge, uMhlanga, KwaZulu-Natal, 4319, ZA
Telephone: +27 64 848 5900
Price range: $$

Your privacy matters to us. This policy explains how we collect, use, and safeguard your personal information across our operations in South Africa and the United Arab Emirates.

Last updated: 17 July 2026

Olympus Media Labs (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy applies to our websites, services, and interactions with you, and is designed to comply with the Protection of Personal Information Act, 2013 (POPIA) in South Africa and Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the United Arab Emirates.

1.Information We Collect

We collect personal information that you provide directly to us and information gathered automatically when you use our services.

Contact details such as your name, email address, phone number, and company name.
Information you submit through contact forms, strategy call bookings, or email correspondence.
Technical data including IP address, browser type, device information, and pages visited.
Cookies and similar technologies used to operate and improve our website.

2.How We Use Your Information

To respond to your enquiries and provide the services you request.
To schedule and conduct strategy calls and consultations.
To send you relevant marketing communications, where you have consented.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations in South Africa and the UAE.

3.Lawful Basis for Processing

Under POPIA and the UAE PDPL, we process your personal information on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations. You may withdraw your consent at any time by contacting us.

4.Sharing and Disclosure

We do not sell your personal information. We may share it with trusted third-party service providers (such as email, hosting, and analytics providers) who process data on our behalf under appropriate safeguards, and with authorities where required by law.

5.Cross-Border Data Transfers

As we operate across South Africa and the UAE, your information may be transferred to and processed in either jurisdiction, or by service providers located elsewhere. Where we transfer personal information across borders, we take reasonable steps to ensure it receives an adequate level of protection as required by POPIA and the UAE PDPL.

6.Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure.

7.Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymised.

8.Your Rights

Subject to applicable law, you have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to lodge a complaint with the relevant regulator.

In South Africa: the Information Regulator (South Africa).
In the UAE: the UAE Data Office.

9.Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@olympusmedialabs.com or by phone at +27 64 848 5900 (South Africa) or +971 506 449 204 (UAE).

This document is provided for general information and does not constitute legal advice. We recommend consulting a qualified legal professional to ensure full compliance with applicable laws in your jurisdiction.